African Development Bank (AfDB) Vacancy : Research Economist

Friday, December 13, 2013

 African Development Bank (AfDB) is currently recruiting to fill the position of a Research Economist.

Grade: PL-6

Position N°: 50065152

Reference: ADB/13/162

Objectives

The African Development Bank places research and knowledge sharing at the center of its activities, as sound economic analysis has the potential to play an important role in the transformation of African economies towards sustainable development and poverty reduction. In 2007, the AfDB established a Development Research Department as part of the Bank's reform process. The Department's activities focus on devising and undertaking a program of research and analysis on priority social and economic development issues that support the Bank's policy and operations agenda.

The Department comprises about 25 researchers in two Divisions. The Research Partnerships Division is seeking to strengthen its team of researchers by recruiting a Research Economist with expertise in economic and development research and strong quantitative background, good analytical and writing skills.

Duties and responsibilities

Under the general supervision of the Director and direct supervision of the Division Manager the incumbent's Duties and Responsibilities will be as follows:

• Contribute to the production of Bank's flagship publications (African Development Report, African Economic Outlook), Bank Group Annual Report and research studies.
• Provide economic intelligence (through statements, speeches, policy briefs) to the President and Senior Management on economic development issues.
• Undertake research and write publications in the Bank's Working Papers Series, policy briefs, journal  articles and other publications.
• Participate in and contribute to Country Strategic Papers (CSP), Economic Sector Work (ESW), and other activities related to improving the Bank's operational effectiveness.
• Review operations documents and participate in review meetings.
• Provide support to Division Manager on any other tasks upon request.
• Perform other duties as may be assigned by the Division Manager.

Requirements

Selection Criteria

Including desirable skills, knowledge and experience

• At least a Master's degree in Economics, or related social sciences. Preference will be given to candidates with a PhD in these subject areas.
• At least 4 years of relevant professional experience in development policy research or University teaching.
• Strong econometrics background and knowledge in the use of standard statistical packages including stata and Eviews.
• Knowledge to develop and implement research programs; ability to design and manage research projects from conceptualization to publication.
• Ability to undertake research projects with limited supervision; clear written and oral communication skills as well as mature interpersonal and professional relationships.
• Ability to communicate and write effectively in English and/or French, with a good working knowledge of the other language.
• Proven skills in drafting and preparation of policy memoranda; Competence in the use of Bank standard software (Word, Excel, Access and PowerPoint).
• For this position, team work skills are critical: ability to work in interdisciplinary environment, contribute constructive comments and receive positively the views of the team members on own work.

Application Closing Date

31st December, 2013

How to Apply

Interested and qualified candidates should:

Click here to apply online

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African Development Bank (AfDB) Jobs : Senior IT Asset Management Officer

Monday, November 25, 2013

African Development Bank (AfDB) currently seeks the face of a graduate Senior IT Management Officer. We were established to strengthen dialogue between the Bank and the Government is recruiting to fill the below position:

Job Title: Senior IT Asset Management Officer

Grade: PL5

Position N°: 50000552

Reference: ADB/13/156

Objectives

The principal activities of the Client Services Division are to provide quality IT services to Bank staff through the Client Service Desk and Client Technologies Team. Acts as a "Single Point of Contact" for all IT services provided by the IT Department, educates, empowers and responds to clients to ensure optimal usage of IT services to increase productivity of business operations. The Division is also responsible for management of IT Assets.

Duties and responsibilities

Under the general supervision of the Division Manager, Client Services and the Chief, Client Technologies the incumbent will ensure proper implementation of IT Assets Management (ITAM) which includes the integrated management processes, strategies and technologies to enable the Department to control IT assets throughout their life cycles and optimize the total cost of ownership (TCO). The incumbent will maintain proper IT Assets Tracking and Inventory Management by discovering, recording and maintaining information on IT Assets including details associated with acquisitions, vendors, configurations, repair history, assignment or ownership, warranties, licensing, disposal, and other data to identify an asset's status as well as its relationship to other assets or events in the asset's life cycle.

The incumbent will carry the following duties:

• Oversee the daily and long term strategic management of IT Assets of the Bank located in various offices (HQ, TRA, FOs and RRCs) and warehouses.
• Ensure that the business technology asset management repository has current and projected asset information to make informed financial procurement decisions
• Plans, monitors and records software and hardware licenses to ensure compliance with vendor contracts
• Develops and implements procedures and processes for tracking IT assets and to oversee quality control throughout their life cycles.
• Develop and maintain a robust Service Assets and Configuration Management Database (SACM) as per ITSM
• Manage the Client Device Management Team and coordinate with Infrastructure Teams responsible for distribution of devices and integrated changes (for example, installs, moves, adds and changes) ensuring that the "what", "where" and "who" questions about IT Assets can be answered.
• Build relationships between procurement, finance and IT Assets Management (ITAM) to optimize investments in IT resources to meet business requirements
• Work with procurement, logistics, finance and legal departments (CGSP, COBS and GECL) in analyzing budgets, proposals, and vendor contracts for acquisition, monitoring and compliance of IT Assets.
• Establish procedures for determining the needs and specifications (software/hardware requirements) and ensure that the right qualities are defined including consideration of upgrade paths.
• Work with procurement, logistics and suppliers to ensure deliveries are coordinated at the right time and right place with right configurations.
• In collaboration with CGSP and GECL, establish framework contracts for acquisition, leasing, and outsourcing of IT Assets including other services such as SaaS, BYOD, etc.
• Ensure accurate forecast requirements for new and replacement of IT Assets as well as ensure that the IT Assets are suitable for the purpose and deliver value for money.
• Ensure the appropriate support and maintenance agreements are in place for IT Assets.
• Ensure all IT Assets have appropriate warranties and insurances.
• Ensure proper Vendor management to drive greater business value and outcomes including pricing and performance metrics.
• Develop and maintain a reliable asset-tracking and inventory management procedures, processes and systems to support life cycle management
• Use ITAM's oversight to predict and to plan unforeseen costs and where possible, to prevent them. Leverage economies of scale and model potential savings.
• For every acquisition ensure that the evaluation incorporates an assessment of the Total Cost of Ownership (TCO) during the life of the asset.
• Ensure proper IT Assets retirement and disposal that considers technical, financial, and asset obsolescence, along with the tangential consideration of depreciation.
• Contribute, develop and maintain a configuration management system and standards.
• Research and recommend innovative, and where possible automated approaches for ITAM. Identify approaches that leverage our resources and provide economies of scale.
• Understand and adhere to Bank's standard operating procedures.

Selection Criteria

Including desirable skills, knowledge and experience

• At least a Master Degree in Engineering, Computer Science, Information Systems, or related fields.
• Minimum of 5 years of relevant professional experience in ICT gained with similar multinational organization of major private or public institutions.
• Extensive knowledge and experience in IT Contracts Administration, IT Assets Management and Vendor Management
• General Knowledge of procurement, materials management, finance, accounting and logistics.
• ITIL Foundation Certificate or PRINCE2 or PMP certification is desirable.
• Knowledge and experience of large Service Assets and Configuration Management Database
• Proficiency in Assets Management Software/Inventory Tracking Systems.
• Strong analytical skills associated to capacity to solve problems.
• Excellent interpersonal skills, as well as ability to work under pressure, meeting competing deadlines
• Strong interpersonal skills; and strong analytical ability and supervisory skills.
• Strong teamwork skills.
• Ability to communicate in English and/or French or good working knowledge for other language.

Application Closing Date

4th December, 2013

How to Apply

Interested and qualified candidates should:

Click here to apply online                 SEARCH FOR HIGH PAID JOBS HERE

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Standard Chartered Bank Vacancy : Graduate New Business Officer (BCOT) - Abuja

Sunday, November 24, 2013

 

Standard Chartered Bank Nigeria is currently recruiting for the position of a Graduate New Business Officer (BCOT) - Abuja. We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting to fill the following position:

Job Title: New Business Officer (BCOT)

Conditions: 2 year fixed term contract

Job ID: 393982

Job Function: Consumer Banking

Location: Abuja, Nigeria - SCB

Responsibilities

• Implementation of the branch sales strategy
• Monitoring performance & taking appropriate remedial action
• Delivering of branch sales targets
• Acquisition and growth of personal banking customer relationship in accordance with the business goals.
• Responsible for identifying and pursuing sales opportunities & converting leads to actual sales
• Implement sales strategy underpinning marketing efforts to acquire ,expand & retain profitable relationship & grow market share in accordance with the branch sales target for the specific products sold
• Ensure monthly/weekly liability and asset targets are achieved & performance report submitted to the line manager.
• Provide market intelligence based on competitor offerings within our target segment
• Selling in compliance with the bank's treating customer's fairly principles.

Requirements

• BSc from any recognised University
• Minimum of two years work experience in sales & marketing
• A good knowledge of the bank's products, services and policies.
• Good service skills/etiquette/personal presentation
• Good knowledge of bank cash related policies
• Strong interpersonal & communications skills.
• In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Application Closing Date

5th December, 2013

Method of Application

Interested and qualified candidates should:

Click here to apply

Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click New Business Officer (BCOT) 2 year fixed term contract - Abuja- 393982

SEARCH FOR HIGH PAID JOBS HERE

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Stanbic IBTC Bank Graduate Trainee Programme 2014

Friday, November 8, 2013

Stanbic IBTC Bank is the largest bank in Africa is currently acceptiog applications for its 2014 Graduate Trainee Programme.  Our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful graduates to help us fulfil our business objectives and build customer loyalty.

We are recruiting to fill the above position of:

Stanbic IBTC Bank Graduate Trainee Program 2014

Job ID: 12484

Location: Nigeria

Position Description

Graduate Programme has been designed to build capacity and create a sustainable pipeline in our Bank by developing young, talented, trained professionals for our future. It is an intensive programme and one of a kind opportunity for young people who are serious about a career in banking to get on the fast track.

• Applicants must be passionate about building a career in corporate and investment banking
• Excellent verbal and written communication skills
• Computer literacy is a must.

Required Skills and Qualifications

• Minimum of a 2.1 B.Sc degree in any course from an accredited University.
• Minimum of 5 credits (Mathematics and English inclusive) in GCE, NECO or its equivalent in one sitting.
• Applicants should not be more than 26 years of age as at November 2013 .
• Applicants must have concluded NYSC, and must have discharge certificate in hand.

Required Competencies

• A "can do" attitude
• Innovative & creative
• Self-motivated.
• Integrity and honesty
• Passionate about service
• Strong analytical skills

Application Closing Date

19th November, 2013

Method of Application

Interested and qualified candidates should

Click here to apply online         SEARCH FOR HIGH PAID JOBS HERE

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Standard Chartered Bank Nigeria Vacancy : Graduate Customer Care Officer

Monday, October 21, 2013

Standard Chartered Bank Nigeria attract talented individuals and currently recruits for the positions of Graduate Customer Care officer. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting for the position of:

Job Title: Customer Care Officer - Lagos

Job ID: 400544

Job Function: Consumer Banking

Location: Nigeria - SCB

Responsibilities

• Contribute insights & feedback as VOF & VOC towards strategy formulation & execution of plan

Complaint Management Including Resolution

• Assist with the execution of assigned CCU strategic projects 
• Ensure adherence to TAT & service standards as shown below:

Key complaints Matrics

1. Number of complaints
2. Complaints per 1000 accounts
3. FTR (First Time Resolution)
4. OHS (Overall Handling Score of complaint resolution)
5. TAT < 24 hrs
6. TAT > 2 days
7. Unresolved complaints > 14 days
8. Inappropriate Sales
9. Proven mis-selling
10. Number of metrics in RED

• Ensure zero backlog on escalations
• Personally involved in resolution of escalated complaints
• Ensure overall audit, controls & costs are well executed
• Ensure timely MIS updates
• Ensure adherence to communications, empowerment & delegation matrix.

Continuous Improvements 

• Contribute ideas towards how to continually improve complaint management process
• Support on assigned process improvement projects
• Support on assigned strategic initiatives

Risk & Governance 

• Ensure compliance with changes in Group Policy & Standards, TCF, local laws & regulations
• Ensure compliance with guidelines & procedures on KYC in daily handling of customer service issues
• Ensure robust quality audit checks & controls are embedded

People & Development

• Display strong performance culture
• Support efforts that ensure fulfillment of service recovery SLAs
• Support efforts that would build the Bank's profile in service centricity through strong engagement with regulators, media or customer associations.

Requirements

• Minimum of a 2nd Class degree in a relevant course
• Strong bias for communication (spoken and written)
• Has an analytical mind, loves solving problems with eyes for details
• Personable with strong interpersonal skills
• Computer literate and high on presentation skills
• Fair knowledge of core banking products and markets.
• Practical working knowledge of company, industry and banking guidelines and regulations.
• In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Application Closing Date

1st November, 2013

Method Of Application

Interested and qualified candidates should:

Click here to apply              Become a Fan on Facebook

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